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Upcoming Events

    HDI Desktop Support Technician 2 Days Training in San Diego, CA

    Thu., Sept. 19, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$2,495-$2,995


    Course Description: Desktop support professionals spend much of the day visiting customers at their workstations or home offices, providing technical support for many desktop systems. HDI Desktop Support Technician (HDI-DST) training focuses on key support center Processes and concepts to improve overall support operations, as well as customer service and interpersonal skills that improve the customer’s experience. Course Topics: Unit 1 : Support Center Overview ● The Evolution the Support Center ● The Role of Desktop Support Technician ● The Support Center’s Role in the Business Unit 2 : Strategic Framework ● Strategic Perspective ● Service Level Agreement ● Standard Operating Procedures ● Business Alignment Unit 3 : Service Delivery more

    Communication Skills 1 Day Training in San Diego, CA

    Fri., Sept. 20, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$599-$799


    Course Overview: Communication skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world. Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques. You will dive deep into the all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will more

    Human Resource Management 1 Day Training in San Diego, CA

    Fri., Sept. 20, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$595-$795


    Course Description: Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues. The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations. Course Outline: Module One: A History of Human more

    Advanced Android Security 3 days Training in San Diego, CA

    Mon., Sept. 23, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$2,995-$3,495


    Course Description: Android is an open platform for mobile devices such as handsets and tablets. It has a large variety of security features to make developing secure software easier; however, it is also missing certain security aspects that are present in other hand-held platforms. This advanced course gives a comprehensive overview of these features putting an equal emphasis on both native code issues and Java security, allowing a deeper analysis of the vulnerabilities, attacks, protection techniques and counter attacks in three days. The course is recommended to those developers who extensively use both Java and native code to develop complex Android applications. Course Topics: DAY 1 1. IT security and more

    Business Process Analysis & Design 2 Days Training in San Diego, CA

    Mon., Sept. 23, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$2,495-$2,995


    Course Description: This business process improvement course provides you with an opportunity to learn the essential knowledge and skills for applying the most effective and current business analysis techniques when modeling your business, comprehensively analyzing the current state, and subsequently designing the future state. The application of these techniques will be presented as part of an overall framework, as you identify key deliverables and the major steps from modeling and analysis of the current state and future state design. Course Outline : Develop the Process List Every workplace contains business processes, however not all business processes are documented. This section focuses on how to develop a process list. After identifying more

    CCC-Big Data Foundation 2 Days Training in San Diego, CA

    Mon., Sept. 23, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$2,495-$2,995


    Course Description: The Big Data foundation course provides you with an understanding of Big Data, potential data sources that can be used for solving real business problems, and an overview of data mining and the tools used in it. This is a fundamental course with practical exercises designed to provide you with hands-on experience in using two of the most popular technologies in Big Data processing – Hadoop and MongoDB. You will get the opportunity to practice installing these two technologies through lab exercises. The exercises expose you to real-life Big Data technologies with the purpose of obtaining results from real datasets from Twitter. After completing the course, you will more

    Choose Your Own IT (Service) Management Improvement Battles 4 Days Training in San Diego, CA

    Mon., Sept. 23, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$3,495-$3,995


    Course Description: Do you want to improve the performance of your IT Management organization? Is the business dissatisfied with your services? Do your team members need an energy boost? Could your way of work be improved? Improvement initiatives often fail because people bite off more than they can chew. During a workshop they identify various improvement initiatives and genuinely want to tackle them, but then get bogged down in their day job. Their initial enthusiasm turns sour, with people feeling guilty that they haven’t been able to perform as expected, or blaming their managers for getting them into this mess. No wonder that future improvement initiatives are regarded with some more

    Enterprise Architecture 101_ 4 Days Training in San Diego, CA

    Mon., Sept. 23, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$3,495-$3,995


    Course Description: This is a practical Course for working in the EA industry. Using a realistic case-study the learners get to know the Enterprise Architecture Processes laid out in the TOGAF 9 or 9.1 from Vision to completed Technology Architecture. Because it is impossible to be sure that disparate groups have common knowledge of any architecture tool, the workshop depends on manual skills, supported by BYOD technology. Thus the Course is focussed primarily on the Organization and Processes of two interactive EA projects and Learning what the correct descriptive artifacts might be in different circumstances. The action of the learners is facilitated by a suitably experienced instructor who guides and more

    Fundamentals Of Software Testing 2 Days Training in San Diego, CA

    Mon., Sept. 23, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$2,495-$2,995


    Course Description: Testing is a critical role in software development that requires special skills and knowledge that are not commonly taught to software developers, business analysts and project managers. This often results in insufficient time and resources being allocated for this important function, and quality suffers—as do the users of the software. Equally important is the need to measure quality quickly and efficiently because limitations in resources and schedules are realities that aren’t going away. We need to do the Best we can with what we have and still deliver high, proven-quality software. Fundamentals of Software Testing provides an eye-opening view into this challenging task. It provides a complete picture more

    IAITAM IT Asset Management Foundations 2 Days Training in San Diego, CA

    Mon., Sept. 23, 9 a.m.
    Regus San Diego 350 Tenth Ave #1000, San Diego, CA 92101, USA, San Diego

    Buy Tickets$2,495-$2,995


    Course Description: The ITAM Foundations Course with optional Certified Asset Management Professional (CAMP) Certification is designed to impart an extensive overview of IT Asset Management (ITAM) Best Practices and Processes as well as ways to embrace multiple organizational frameworks such as ITAM & IT Service Management (ITSM). Course Topics: ● Introductions ● ITAM Code of Ethics ● Overview of the ITAM Program ● ITAM Key Process Areas ● Communication and Education ● Policies and Procedures ● Core Functional Areas ● Key Process Areas ● Question from Day 1 Instruction ● Question from Day 1 Instruction ● KPA Indicators ● ITAM and ITSM: Embracing Two Organizational Frameworks ● ITAM Best Practice more

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